Training New Hires? Keep These Things in Mind

Here are a few key things to remember when you’re training new hires.

Bringing on a new team member is always exciting and nerve-wracking. You have high hopes for the person who wowed you during interviews, but you need your new hire to prove that he or she is up to the task at hand. With the activity surrounding getting your newest employee settled, it’s easy for things to slip through the cracks. We don’t want that to happen, so we’ve compiled this list of things you need to remember when training new hires.

1. Be clear and be realistic. The worst thing you can do for your new employee (and your business!) is set unattainable or unclear goals – or no goals at all! Be clear with your new hire from minute one. Communicate benchmarks that your past trainees have hit to give him or her an idea of how quickly things need to be learned. It’s also a good idea to make it clear which skills are crucial to learn right away, and which can be put on the back burner. If your new hires feel like they need to learn everything at once, the stress can make progress more challenging!
2. Sustain your service standards. Although you might be busy, don’t throw your new hire into customer-facing situations right away. Not only will this stress him or her out, but it could also result in substandard customer service.
3. Remember physical and mental safety. Make sure your new team member gets proper safety training and relevant harassment and discrimination information.

In addition to these things, you also need to consider how your new hire affects your business insurance. To make sure your growing team is adequately protected, contact McCarty Insurance Agency. We have years of experience serving business in Fresno and the surrounding California area. Let us put our expertise and experience behind you!